Bill Me Later - Worst customer service, My credit score is 818!
through paypal had this account for a few years, used it, no intrest for 6 months was a good deal 4 ebay purchases.
Used it 5 or 6 times always paid in full with no interest charges. THEN I made a fatal mistake, I moved!
Bill me later, without notification, closed my account because they had an invoice with a ZERO balance due returned to them! USPS failed to forward the mail....
Unknowingly, I tried to use this account to pay 4 an ebay purchase and the screen just kept kicking me out. Finally I called KRISTEN said they closed my account because the mail was returned. ASHLEY the "supervisor" said it would take 3 days to reinstate the account due to the address change(which had previously been submitted to them online.)
3 days later I STILL cannot pay for my ebay purchase...reluctantly have to call again ..get KRISTEN on the phone AGAIN she NOW tells me I have to electronically verify rates, then wait another THREE days and they will reinstate my account! NO A WORD OF THIS 3 days earlier!...ASk to speak to Supervisor ..get SCOTTwho tells me..not only will I have to wait ANOTHER 3 days...but they will need to pull AND DING my credit! MY CREDIT SCORE IS 818!
This is all due to the fact that I moved! HAs ABSOLUTELY nothing to do with my credit payment or ability to pay!...
I have NEVER had a worse customer service response ....they treat good customers like GARBAGE!
Have ZERO understanding of dealing with people...they never answered a direct question!...Only read from a monitor....and they wonder why they cannot hold a job over $10 an hour!
They did an excellent job of getting rid of a great paying client!.....